CRM Software Sales Process


 

Articles

 

Contact Us


Knowing, understanding and predicting what your customers want and will want in the future is vital to the success of any business enterprise. Customer relationship management or CRM software designed to focus on evolving customer relations. This software is directed to help you anticipate and cater for the needs of a company or business’s current and potential customers in order to grow the relationship value. The sales process is one of the most in integral stages of the software.

The sales process life cycle using the above software has eight stages. The associated benefits and features are also highlighted below.

1. Sales planning and forecasting:

  • Enhance performance with coordinated planning and execution of sales activities across all channels.
  • Provide a complete picture of projected revenue and anticipated sales volume over time.
  • Increase the accuracy of demand plans and sales forecasts.

2. Territory management:

Territory management is a fature by which you can assist your company in the achievement of its broad objectives. Planning here is the process of determining what you want to accomplish within a specific territory and how you wish to achieve it, using the most effective and efficient ways. The success of the outcome is largely determined by the planning. These are the benefits that sprout from this stage of the sales process using CRM software:

  • Enhances customer coverage
  • Reduces travel time and selling costs
  • Provide more equitable rewards
  • Aids evaluation of sales force
  • Increases sales for the organization

3. Accounts and contact management:

This is feature of the CRM software that keeps track of people and related activities. It is specialized for sales and service consultants who make repetitive contact with prospective customers. The foundation of a contact manager is a name and address database, from which phone calls, meetings and to-do items are scheduled. The contact manager may also link each record to related e-mail messages and text documents.

4. Opportunity management:

The system stores sales opportunities and related information, each sale lead can be tracked with information such as source, type, worth, status and closure. This solution performs other related tasks such as prioritizing sales calls and generating analyses that assist the fine-tuning of marketing strategies.

5. Quotation management:

  • Guide sales reps through the product configuration process to ensure that complex product and service recommendations are up customer requirements.
  • Ensure consistent, accurate and updated prices regardless of the sales channel.
  • Generate accurate quotes, capture customer orders, confirm product availability, and track orders through to the fulfillment process.

6. Sales contract management:

This stage of the sales process using CRM software is the process of managing contract creation, execution, and analysis for the purpose of maximizing financial and operational performance and minimizing risk. These contracts include employment letters, sales invoices, purchase orders, and utility contracts.

7. Sales performance management:

This stage increases revenue by employing incentive compensation to align the goals of individual sales reps with those of the organization. This is devised to manage compensation plans to retain and motivate your sales reps to succeed allowing them to track performance and simulate potential compensation of deals in the pipeline. The software has built in features to monitor and record individuals performance, against their remuneration and commissions.

8. Sales analytics:

This allows users to monitor the overall health of their business by creating accurate forecasts and proactively monitoring pipeline performance. Also allows for effectively managing budgets, and properly allocating resources to meet revenue goals. This information is crucial to the development of strategic growth plans for organizations.

CRM software helps sales professionals become more efficient and effective through automation and streamlined capabilities. It also provides them with the knowledge needed to acquire, grow, and retain profitable relationships. When the above stages are implemented correctly, utilizing the software, it brings the company closer to achieving its overall performance objectives more smoothly.


Related information: Customer Relationship Module

 

Intranet Software Categories

Home
About Us
Careers
Intranet
Financial Software
Human Resource Software
LMS & Training Software
PHP Jobs
Payroll
Articles
Employee Management
Intoweb Group
HR SAAS

Intoweb Software Products

Learner Management
EduLearn
EduTrain
Online Assessment
EduFin
EduClass
EduCentre
EduSkill
Human Resources
Financial Software
Intranet Software
Gauteng Search Engine
Small Business Search
PHP Jobs
MiniMBA Online Course

Website Marketing Network

Internic
Construction Portal
IntoJewellery
IntoTravel
Africa Safari
Pressdesk
Top businesses in South Africa
Top sites in South Africa
Insurance
Website Training
Photoshop Training
MSSQL Training
Intoweb Search Engine Optimization
Google Adwords Management
Intoweb Provider Directory

Construction and Security
Boya Birdproofing
Fire Protection
Netel Security and Alarms
CCTV Installation & Repair
KTF Protective Clothing (PPE)
SLPTech Retail Security
Vision Conveying
Waco International
Waco SGB Cape

Solar Power Systems

Solterra Solar Panels
Valsa Solar Mountings
Solar Online Store

Johannesburg Businesses

Camp Discovery
Cherry Country Lodge
Contact Plastics
Contact and Supply
Draymans Brewery
Event Gear
Fastflex
Killaghy Debt Solutions
Footups Trials bikes & spares
Manor Community Church
Nu-kitchen Interiors
Paws n Claws pet sitting
The YW Residence for young women
Wood Furniture Sandton

Business Contacts

Print & Office
Design for Print
Banners printing
Business Card printing
Print plastic bags
DSTV Installation Johannesburg
Power Tools
TechCloud IT support
UC Tiles
The Cleaning Lady
Postech Direct
Progress Office
Office Products Services
Accommodation Fourways
Businessman's Breakfast
CEO Sleepout
Office 365 Support
DSTV Install Johannesburg
MinuteMan Press
Printing Fourways
Attendance Software
Customer Feedback Units
Postech Direct
Production Line Software
Royal Jozini Game Reserve
Self Storage Linbro Park
Sandton Trailer Hire
The Read Shop
Training Courses

Intranet Product Software: Intranet Software | Gallery Software | Helpdesk Software | Time and Attendance | Calendar Software | Collaboration Software | Contact Management Software | Customer Relationship Management Software | HR Contacts Software | Document Management Software | Project Management Software | Task Management Software | Process Flow Software | Kiosk Software | Strategic Analysis Software | Workflow System | Discussion Board | Discussion Board Old | Internal Business Analysis | Procurement Software | Budgeting Software | Bank Reconcilliation Software | Data Migration Software | Financial Reporting Software | Payroll Software | Bookkeeping Software | Sales System | Workmans Compensation Module | Payment Software | Employee Management Software | Leave Management Software | Vehicle Management Software | Appraisal Software | Recruitment Software | Contacts Management Software | Resource Booking System | Booking Software | HR Disciplinary Software | Skills Development Software | Learner Management Software | E-Learning Software | Learner Management System | Assessment System | EduLearn Office Training Software | Course Booking Software | Skills Management Software | Prebuilt Intranet SA