What is contact management software used for?
- Do your clients know what your products are about, what specials you have?
- Do you understand what your clients needs are?
- Are your staff working as a team?
- Are your departments in different provinces or areas, does anyone feel out of touch with the company?
- Do you have high absenteeism, increase in sick leave, employees pulling away from the crowd?
- Do you have clients history, who are no longer active?
- Do you need to update clients details?
An online contacts management software module might be the answer in facilitating smooth communication between clients and employees.
- Online contacts software enables you to honour sales people,
- Keep updated contact details
- View the product details which leads and clients are interested in, and currently using
- Draw reports
- Organise and streamline contact information of clients, leads, employees, students and members.
- Honour your sales people, employees
- User rights provide increased security access to contact information
- Integrates into other software such as membership management, HR, CRM
Intoweb’s Contact Management Software, unlike other contact software, consists of more than merely capturing contact & leads; it advances you to the next level of pursuing your clients in the most effective & productive way, thus maximizing hot leads and converting them to successful sales.
Contact Management Software forms part of a much larger business system called client relationship management (CRM). A CRM system implements Contact Management Software and is critical for sales where a relationship with your clients is key to your sales process. Intoweb’s Contact Management Software along with our CRM system, integrates a portfolio of contact management features, accessible remotely via the internet, ensuring access to all employees at all times.
Intoweb’s Contact Management Software allows you full functionality around your contact management including:
- New Contacts – Add new contacts into your system to ensure all employees has access to all internally used contacts within your company, even if you have many national branches or offices.
- New Companies – Add new companies to your Contact Management Software, eliminating double work on contacting clients or cold calling, always have updated company details including addresses, contact persons, e-mail addresses etc.
Contact categories – Neatly sort your contacts into categories, customizing your contact types you’re your specific needs. - Import/Export functionality – Intoweb’s Contact Management Software ensures that you can easily import or export your contacts, allowing compatibility with other contact software and reliable back-ups.
- The system also has an optional component to allow your clients to view and update their details in a controlled manner.
- Create your online membership contact list
For a full Contact Management Software package including software that will facilitate your whole sales process, listing all e-mail & telephonic correspondence between your company and its clients, enhance your hot leads and improve your successful sales figures, also see Intoweb’s CRM software.